Returns & Exchanges

At Servet, we take pride in the quality of our gourmet food products and want you to be completely satisfied with your purchase. Due to the perishable nature of our items, we offer a 14-day return window for unopened and non-perishable goods to ensure the highest safety standards.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue or reason for the return.

• 2.
  Documentation

  For damaged or incorrect food items, please provide clear photographs of the product and packaging to expedite your refund or replacement.

• 3.
  Packaging

  Ensure that non-perishable items are securely packed in their original, unopened packaging to prevent any damage during the return transit.

• 4.
  Refund Processing

  Once we receive and inspect your returned items, we will process your refund to the original payment method within 5-7 business days.