Frequently Asked Questions
Everything you need to know about our gourmet selections and delivery.
How do you ensure the freshness of your food products?
All Servet products are stored in temperature-controlled environments and packed using specialized insulated materials to maintain peak freshness from our warehouse to your doorstep.
What is your shipping policy for perishable items?
We offer expedited shipping for all perishable goods. Orders placed before 2 PM are typically processed the same day to ensure the shortest possible transit time.
Do you offer international delivery?
Currently, we ship within the continental United States to guarantee that our food items arrive within their safety and quality windows. We are working on expanding to international markets soon.
Can I return a food product if I change my mind?
Due to health and safety regulations, we cannot accept returns on food items. However, if your order is damaged or incorrect, please contact our support team within 24 hours for a full refund or replacement.
Are your products suitable for specific dietary restrictions?
We provide detailed ingredient lists and allergen warnings on every product page. You can also use our website filters to browse by categories such as Gluten-Free, Vegan, or Organic.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.